This Help Page provides support for learners, hospitals, and instructor candidates engaging with ACES programs.

For Learners:
• Assistance with eLearning access, login issues, and certificate retrieval
• Support with pre-course requirements or CPD documentation
• Guidance on assessments, competency outcomes, or re-certification timelines

For Hospitals / Training Leads:
• Help with scheduling, course customisation, and faculty coordination
• Technical support for simulation equipment or digital learning platforms
• Assistance integrating ACES training into governance, audit, or onboarding frameworks

For Instructor Candidates:
• Support accessing instructor materials and assessment forms
• Clarification of teaching expectations, supervised teaching requirements, or faculty pathways

If you need help, contact admin@acesau.com and our team will assist promptly. ACES is committed to providing reliable, timely support to ensure a smooth learning and training experience.